Zebra Mobile Computer and Scanner Service Plans
Your Zebra Mobile Computers and Scanning equipment is already covered by standard Zebra standard manufacturer’s warranty, which provides basic repair cover and service desk support. For better peace of mind, this can be upgraded to one of the three following plans:
Zebra OneCare Essential service offers comprehensive coverage, technical support during local business hours and 3-day turnaround time on repairs. Included for Zebra mobile computers is Zebra’s Device Diagnostic service that will detect WLAN connectivity, memory and battery issues to help analyse problems without leaving the hands of the user.
Need a higher level of care? Zebra OneCare Select service delivers more capabilities. If a device needs repair, Zebra ship out a replacement as soon as they have been notified and prior to receiving the broken unit. No matter what time of the day or night you have a problem, Dematic and Zebra experts are ready to help. The Select service provides a technical support help desk with 24×7 availability.
Are business outcomes critical to your operation? Is the highest level of productivity essential for your business? ZebraOneCare Premier, our highest level of service, delivers a truly differentiated service experience. You choose the features you need, from customized dashboards, advanced diagnostics, 3rd party software support and proactive alerts designed around unique thresholds you select, all supported by a dedicated help desk. This level of deep operational insight allows you to integrate your operations and truly transform your business by taking full advantage of Dematic and Zebra’s overall service capabilities.