Option One: Repair Order Portal

  • Ideal for larger partners and customers with frequent or bulk repair orders
  • Instantaneous authorisations
  • Detailed warranty & OneCare coverage information
  • Immediate quotes for per incident (billable) repairs
  • Registration and login required
  • Real-time repair status updates
  • Shipment tracking
  • Schedule device collections (for customers entitled to this service)

Repair Order Portal

User guides, video tutorials, and FAQs are available here.

Option Two: Repair Request form

  • Available for repair requests with up to 10 devices
  • Authorisation usually within 1 business day
  • No registration or login required
  • Basic warranty and OneCare coverage information
  • Separate Repair Status tool available on Support Community

Repair Order form

A simple guide and video are available here.

Zebra Technologies Australia

Mobile Computers & Scanners

11-13 Summit Road

Noble Park VIC 3174


Unit 1, Block Q

Princes Road East

Regents Park NSW 2143

Zebra Technologies New Zealand

Mobile Computers & Scanners

9 Vickery Street

Te Rapa Hamilton 3200

Get Support

Dematic Contact Centre:


1800 026 259 (AUS)

0800 226 529 (NZ)


Online support & downloads

Zebra Technologies Knowledge Base

Zebra Technologies Support Portal

Zebra Technologies: Click here to contact Zebra Support


A range of fixed and mobile printers is available that have been designed to perform and endure in the most challenging applications.

Read more

Mobile Device Support

Dematic offers a range of service plans for Zebra Mobile Computing Devices and Scanners and Imagers.

Read more

Contact Us

If you would to discuss how Dematic can improve and support wireless infrastructure at your facility.

Contact Dematic Real Time Logistics